Skips may be collected if the hire period has ended, if payment hasn't been received, or if there are permit-related issues. If your skip has been removed unexpectedly, please contact us to resolve it.

We transport all waste to authorised recycling centres where it's sorted for recycling. Our goal is to minimise landfill use and operate in full compliance with environmental regulations.

Mattresses can't be placed in standard skips due to disposal regulations. However, we can arrange separate mattress removal—just get in touch before placing your order.

Please do not load waste above the rim of the skip. Overfilled skips are unsafe to transport and may not be collected until adjusted.

Plasterboard must be kept separate from other waste due to environmental rules. Contact us to arrange a suitable option if you need to dispose of plasterboard.

It’s not necessary to be present, as long as the drop-off point is accessible and instructions have been provided during booking.

Start by placing heavier items at the bottom and build up with lighter materials. This ensures safe transport and maximises your space.

If you have any specific delivery requests, time restrictions, or access issues, please mention them during booking or contact us directly. We’ll do our best to accommodate you.

Yes, just let us know at least 24 hours before your scheduled delivery. We’ll be happy to reschedule based on availability.